Stephanie Okabe Mates

Five stars all around. Stephanie was my realtor when I sold my condo and she made the whole experience easy and seamless. From answering my questions and emails promptly to always following up, she is super attentive and detail-oriented. Since this was my first time selling a place, she was patient when I had questions and even had her own professional photographer come and take pics of my place. Her flexibility on scheduling inspections, open houses and walk-thrus was great. She was friendly, easy to work with and I would highly recommend her to anyone looking to buy or sell a place in San Francisco.

Stephanie is a hard-working and non- fatiguable person who will not easily give up on a client. It took us about a year to find our condo during which time we changed our minds a number of times about what we wanted and the location, and our budget. Stephanie never missed a beat changing gears as we change our minds. Her insightfulness and sage advice helped us to understand what it really was we needed and wanted. As a realtor she is extremely knowledgeable and very professional. Even more important, she is an inherently pleasant and cheerful person who has no troublegoing that extra mile. We can't imagine having anyone else as our realtor. We high...

Stephanie is the best! She goes above and beyond expectations, willing to meet our demanding schedule and always calmly explaining the process, even when we got anxious. She make us feel like her only clients because she always had time for us and never made any excuses. When we were preparing to make an offer on an unfamiliar block, she went door to door to get to know the neighbors and ease our concerns.

Stephanie was a pleasure to work with and made every step of selling my condo as simple and easy to understand as possible. Her well-written past listings sold me on her as a realtor and I am happy to say that my experience was even better than expected. She was always quick to respond to any questions or concerns I had and made me feel at ease through the entire process. I would confidently recommend Stephanie to anyone looking to buy or sell property.

Stephanie is an amazing agent and was extremely valuable in helping me purchase my first home. She's always responsive and will make sure everything is completed correctly and efficiently. She also has immense experience in handling Below Market Rate ownerships and is very familiar with the entire process.

Stephanie is an absolutely phenomenal realtor! She was my agent when I purchased a condo in San Francisco that closed in Feb 2018. I'm so thankful to have found her! From the moment the process began I felt that Stephanie was by my side every step of the way. I was continuously impressed by her availability and responsiveness to every question and concern that came up. On multiple occasions after asking a question, Stephanie would send a follow-up email and end up connecting me with exactly the person or resource I needed! I had a lot of anxiety about home buying, but I found Stephanie's knowledge and encouragement very reassuring throughout the pro...

10 Traits of Real Estate Agent Stephanie Okabe Mates: A professional who is extremely knowledgeable about the local market ?? Self-motivated ?? Honest ?? Tenacious ?? Optimistic, positive mindset ?? Pays close attention to detail ?? Problem-solver ?? Accessible ?? Well-connected ?? Engaging personality with excellent communication skills ?? Saying it’s difficult to find a home in SF is an understatement. Being a public school teacher makes it that much harder to even compete in SF’s market. I worked with Stephanie for the last 3 months to find a home. Not only was Stephanie successful in making it possible for me to purchase my first home, she was a...

I first met Stephanie when she was the listing agent for one of the homes I was looking at. I could tell from the beginning Stephanie is very knowledgeable. When I had a question about the home, she replied to me immediately- even if they were questions unrelated to the home she was listing. I knew I wanted Stephanie to assist me with purchasing my first home. Naturally, because it was my first home and the fact that purchasing a home is stressful in general– I had a lot of questions, A LOT OF QUESTIONS. Stephanie always answered each one of my questions in a super quick manner. Even when work got in the way, she always worked around my schedule! Sh...

Stephanie was wonderful and I would highly recommend her! Her patience and calm helped me through the home selling (and buying!) process which can be very stressful. I was always amazed by her energy and how she was always on task. She's a true professional!

Stephanie made our dreams come true! She showed a sincere interest in finding us the right home for our family. She knew our area/community extremely well and was quick to offer helpful tips to assimilate into our new neighborhood. She effectively communicated our needs to the Seller and navigated a very challenging escrow. She displayed a harmonious and cooperative spirit. Stephanie was an absolute joy to work with and we would highly recommend her to anyone looking to purchase a new home.

Stephanie helped me navigate the harrowing SFMOHCD process of selling my BMR. She stuck with me through all of the infinite number of hurdles thrown our way from the Mayor's Office of Housing. She is always cheerful, optimistic, but still realistic and down to earth. I cannot thank her enough for helping me through the maze and would recommend her highly to others working on buying or selling a BMR in San Francisco.

Stephanie's expertise and guidance in helping us sell our condo was invaluable. She knew all the ins and outs and made the whole selling process a lot less daunting for us (it was our first time as sellers). Additionally, she was super responsive and communicative. We felt we could be hands-off because she was so hands-on! Positive attitude, tons of patience, and very savvy — we loved working with her!

It was an absolute pleasure working with Stephanie Mates! As first time buyers in the San Francisco market and living overseas, Stephanie made our experience not only gratifying but also comforting throughout the entire process. Stephanie was by our side and always one step ahead with the purchase of the house. She is professional, always on time for house viewings, answered all of our questions in a timely fashion, sent us information that helped us make quick decisions and showed patience and grace from start to finish. Stephanie is very knowledgeable about this business from a realtor's point of view as well as understanding the perspective of a ...

My husband and I started looking at houses in September and by October, we put in our 3rd bid on a house and it was accepted! We are now moving in beginning December. Stephanie was very understanding of our needs and patiently walked through the home-buying process with us since we're first time homebuyers. She was thorough when looking through disclosure packets to make sure the property was worthwhile or something to pass. She used her expertise and experience to support our decision-making and was always available when we had questions. I'm glad we used her for our home buying process, we are definitely satisfied clients.

Stephanie is professional, personable, and accommodating. She was extremely responsive throughout the sale process and kept me in the loop as she received any updates. I would highly recommend working with Stephanie on your next real estate transaction!

We had a great experience buying a home with Stephanie. When my parents decided to relocate from Southern CA to the Bay Area, Stephanie helped me find a home for them. Due to the distance, they were unable to come up to tour the homes they were interested in person, so Stephanie helped us to coordinate the entire process remotely. My parents had very specific features they were looking for in a home, and rigid price cap, and wanted to be within an hour driving distance from San Francisco. Stephanie's detailed knowledge of the Bay Area real estate market helped us to narrow our search to counties, and specific neighborhoods/areas within those countie...

Stephanie went above and beyond in helping our family find and purchase our first home. She was flexible and understanding of our needs and arranged tours of over a dozen homes for us all over the San Francisco Bay area. She was also up for adventure and challenges—at one point, we were stuck in traffic on the way to a showing and she conducted a live video tour for us so we could still see the house, even climbing down a trap door to show us a hidden room. Stephanie stuck with us through many lost bids and gave us good advice on how to stay competitive in a difficult market. When we finally found the home we were destined for she helped us through ...

Stephanie is 10 out of 10!!! She is responsive, knowledgeable and sweet !! She made the whole process a lot easier and stress free! Stephanie helped my parent to purchase a BMR and making sure the whole process run smoothly. She make sure we close on time before our locked rate expired. Thank you for all you did Stephanie!! Highly recommended!!

Stephanie is the best! Not has she been able to guide us through the complex process, she also helped us to make arrangements needed to prepare the condo for sale. She is responsive and knowledgeable, and has made a world of difference in making this an exciting event for us. I would totally recommend Stephanie to anyone who is buying or selling.

Stephanie was professional, responsive, and expertly navigated the City's BMR program to help me close this transaction in a downward trending market. Stephanie had sold multiple units in the building, understood the ins-and-outs of our 200 unit+ building and our HOA management. Stephanie is a veteran in navigating the City's BMR process. Stephanie was always available by text/phone and kept me updated regularly with updates.

Stephanie was very professional, courteous and wonderful to work with. As first time home sellers, she made our experience as smooth and seamless as possible and was always honest, communicative and passionate about her work. I am impressed with her attention to detail and responsiveness to any issue that arose and am happy to recommend her for your real estate needs!